Our customers have several ways to manage reservations with us. You can easily make, view, modify, or cancel reservations through our customer service  and dispatch team at 312-724-8333, Rest assured that our customer service team will review all submissions. Our phone lines are open 24/7, every day of the year, allowing you to place, confirm, change, or cancel reservations at any time. Faxing your reservation details is another option available to you. For group bookings, email us your passenger list, and we’ll quickly import it into our system, ensuring all flights are accurately verified. Travel agencies and corporate travel departments can make reservations directly.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”When do I have to make a reservation/booking?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

Typically, we are able to provide you with a vehicle within 15 minutes from Chicago International Midway Airport / Chicago O’Hare International Airport or within downtown chicago loop otherwise one to two-hour window based around distance to location. We are committed to provide prompt service and our award winning customer service responding to your phone calls, text messages and emails.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What are your rates for transfers from point A to point B?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

We provide all-inclusive flat rates for transfers between most major airports and metropolitan areas.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”In which cities is Templar VIP Transportation available?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

Templar VIP Transportation offers services across all major cities in the US and internationally.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What types of vehicles are in your fleet?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

Our diverse fleet includes late model sedans, SUVs, limousines, executive vans, mini buses, and coach buses.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Is there a need for me to alter my reservation pick-up time due to the delay of my flight?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

There is no need for you to alter the pick-up time for your reservation. Our team will take care of the issue by monitoring your flight to ensure that your car is prepared for your arrival.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What is the policy for canceling?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

To modify or cancel your reservation for point-to-point, charter, or airport services, we kindly ask for a notice of at least two hours before the prearranged pickup time and date. If you choose to cancel within two hours of the scheduled pickup time and date, a 100% cancellation fee will be applied.

[/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Is a Child Safety Seat available for your vehicle?” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”]

When making a reservation, it is important to request Child Safety Seats, such as boosters or car seats. An additional fee of $25 will be applied for this request.

[/dipl_faq_page_schema_item][/dipl_faq_page_schema]